Case Study - Breaking Down Data Silos for True Omnichannel Personalization
We built a unified customer data infrastructure connecting online and offline touchpoints—enabling seamless experiences and personalized journeys across channels.
What we did
- Segment CDP
- Medusa.js
- Shopify POS
- Klaviyo
- RESTful APIs
- Improvement in email click-through rates
- 2.3×
- Increase in average order value
- 18%
- Rise in loyalty enrollment conversions
- 24%